Built for ship management operations
Your AI Operations Team
for Ship Management.
MAIA handles the repetitive operational work behind your fleet — while your team stays in control.
From crew changes and certificates to purchasing, defects, compliance follow-ups and daily email traffic, MAIA turns information into action.
Built for Ship Management
Human Controlled
AI Executed
Tuesday · Fleet Operations
Good morning, Alex.
12 vessels monitored · 31 active workflows
PriorityView all
Silver KestrelChief Engineer certificate expires in 12 days
Crewing
Aurora CrestSupplier quotation awaiting approval
Technical
Cedar HorizonCrew change travel arranged
Crewing
MAIA prepared
6 actions
Reviewed against company rules and ready for approval.
Workflow completeJoining instructions sent
Approval required€8,420 purchase order
CREWINGOPERATIONSTECHNICALQHSEVESSEL SUPPORT
The problem
Ship managers should manage ships.
Not chase information.
Every vessel produces a constant stream of emails, documents, reminders, requests and operational decisions. Across a fleet, experienced people lose hours moving information between inboxes, spreadsheets and management systems.
Read, classify, reply, chase, forward and turn messages into actions.
Track open items, deadlines, approvals and people who still need to respond.
Move operational data into PMS records, trackers and company workflows.
Connect vessels, crewing, operations, technical teams, suppliers and clients.
Check certificates, procedures, quotations, reports and supporting records.
Your people keep the judgment. MAIA handles the administration.
Specialised agents
Meet your digital ship management team.
One platform. Specialised agents that understand the responsibilities, terminology and workflows of maritime operations.
MAIA AGENT
Crewing
Supports the repetitive coordination behind safe, compliant crew changes.
- Crew change planning
- Travel & hotels
- Certificate monitoring
- Relief planning
- Crew communications
Monitoring 48 crew records
MAIA AGENT
Operations
Keeps daily fleet activity organised, visible and moving forward.
- Operational email
- Vessel schedules
- Client requirements
- Port arrangements
- Daily action tracking
11 workflows in progress
MAIA AGENT
Technical
Helps technical teams move defects, services and purchasing faster.
- Defect follow-up
- Service coordination
- Spare parts
- Supplier quotations
- Purchase requests
7 technical actions tracked
MAIA AGENT
QHSE
Keeps compliance actions visible and reduces manual chasing.
- Inspections & audits
- Safety observations
- NCR follow-ups
- Corrective actions
- Compliance deadlines
100% deadlines monitored
From email to action
MAIA understands what needs to happen next.
Instead of simply summarising an email, MAIA builds the operational workflow around it — using your company rules and the information already available across your systems.
01
Understands the request
Identifies the vessel, people, timing, risk and required outcome.
02
Checks the context
Looks across schedules, documents, crew data and company procedures.
03
Prepares the action
Builds the real next step instead of stopping at an answer.
We need to replace the Chief Officer on Silver Kestrel during the next Rotterdam crew change.
MAIA is working
MContext checked6 sources
✓Crew rotation
✓Available officers
✓Certificates & expiry
✓Vessel experience
✓Travel requirements
✓Crew-change schedule
PROPOSED ACTIONChief Officer relief
Ready- Vessel
- Silver Kestrel
- Location
- Rotterdam
- Date
- 18 September
- Certificates
- Valid
- Travel
- Flight + 1 hotel night
- Experience
- Previous OSV experience
Control by design
Automation without losing control.
MAIA can do the work from day one while your team decides when it is allowed to act.
Supervised
MAIA prepares real actions. Your team reviews and approves execution.
Partial Autonomy
Routine workflows run automatically. Important decisions still require approval.
Autonomous
Approved workflows execute without routine intervention, with full visibility.
↺Reversible at any time. Change the level of autonomy by workflow, role or risk.
MAIACOMMAND CENTER
FLEET OVERVIEW
LiveToday
Resolved24+8 today
In progress085 vessels
Awaiting approval06Ready
Uncertain03Needs review
SK
Silver KestrelCrewing · Certificate expiry
HIGHAC
Aurora CrestTechnical · Supplier quote
MEDIUMCH
Cedar HorizonOperations · Schedule update
DONEOA
Orion AtlasQHSE · NCR follow-up
MEDIUMMAIA Command Center
Know what needs attention before opening your inbox.
MAIA continuously organises fleet activity into one operational view — what happened, what is moving, what is blocked and what requires your approval.
- ✓What happened
A concise view of completed and newly created work.
- ✓What needs attention
Priorities, risks, deadlines and uncertain cases surfaced first.
- ✓What MAIA already handled
No need to reconstruct progress from long email threads.
- ✓What needs your decision
Prepared actions arrive with the context needed to approve them.
Works with your environment
Built around the systems you already use.
MAIA is designed to connect the information already flowing through your company instead of creating another isolated system for your team to maintain.
Email→MAIA→PMS→Supplier→Vessel
MMAIA
OUTLOOKEmailPMSFleet systemsM365Documents
CREWDatabasesMANUALSKnowledgeSUPPLIERSExternal
Integration scope depends on the systems and access available within each organisation.
Flexible by design
MAIA adapts to your operation — not the other way around.
No two ship management companies operate in exactly the same way. MAIA can be configured around your fleet, departments, approval chains, company procedures, systems and preferred level of autonomy.
↗
Start with one workflow. Expand when it proves value.
Deploy MAIA where the workload is highest, then extend it across teams, vessels and processes as required.
Your workflows
Fit MAIA around the way your Crewing, Operations, Technical and QHSE teams actually work.
Your systems
Connect the tools and information sources available in your organisation instead of replacing everything at once.
Your control model
Choose which actions are supervised, partially automated or autonomous — workflow by workflow.
Your scope
Use MAIA for a focused process, a department, selected vessels or a wider fleet operation.
MAIA onboard
Company knowledge,
available on board.
Crew can ask operational questions using the manuals, procedures and approved documents relevant to their vessel — without searching through folders for the right PDF.
✓ Company manuals remain the primary source.
MAIA Vessel Support Online
What is the procedure for testing the emergency generator?
M
According to your vessel procedure:
The emergency generator test should be carried out using the approved weekly test sequence. Before starting, verify...
▤ SMS · Emergency Generator Testing · §4.2
Show full procedureOpen source
Ask MAIA about vessel procedures…
Interactive product demo
Don't imagine another AI assistant.
See MAIA work.
Experience an example ship-management workflow and see how MAIA understands context, prepares decisions and turns them into operational actions.
Try the Demo Access code required · invitation demoUsage-based pricing
Pay for what you use.
MAIA is designed around usage-based pricing, so cost scales with the amount of work MAIA performs for your organisation — rather than forcing every company into the same fixed package.
Discuss your use caseStart focused
Begin with the workflows where MAIA can remove the most repetitive work.
Scale with adoption
Expand usage as more teams, vessels and processes are brought into MAIA.
Costs follow usage
Your MAIA spend grows with the amount of operational work the system performs.
Enterprise trust
Designed for real maritime operations.
AI should be useful enough to reduce workload and controlled enough to earn trust. MAIA is built around that balance.
Maritime-specific
Workflows, terminology and responsibilities are designed around ship management.
Human controlled
Important actions can remain behind explicit approval until your organisation is ready.
Traceable
Keep visibility over what MAIA identified, proposed, approved and executed.
Role aware
Different departments and users can operate with different access and authority.
Company specific
MAIA can work with your procedures, workflows, responsibilities and operating rules.
Continuously improving
Approvals and corrections help refine how workflows should be handled in your organisation.
The objective
Less administration.
More control.
MAIA does not replace the experience of your ship managers. It removes the repetitive work surrounding their decisions.
FAQ
Questions ship managers ask first.
Is MAIA another chatbot?+
No. MAIA is designed as an operational AI system that can understand requests, gather context, plan workflows and prepare or execute actions across ship-management processes.
Does MAIA make decisions automatically?+
Only to the level your organisation allows. MAIA can start in supervised mode, where real actions are prepared for human approval before execution, and greater autonomy can be enabled later.
Can MAIA work with our existing systems?+
MAIA is designed to work alongside existing communication, fleet-management and document systems. The exact integration depends on the systems and access available in your organisation.
Can different departments use MAIA?+
Yes. MAIA can support Crewing, Operations, Technical, QHSE and vessel personnel with specialised workflows and permissions for each area.
Can we control what MAIA is allowed to do?+
Yes. Approval requirements and permissions can be defined by workflow, role and risk, and changed as your organisation becomes comfortable with specific processes.
How flexible is MAIA?+
MAIA is designed to adapt to different operating models. Its workflows, system connections, permissions, approval rules and level of autonomy can be configured around the way your organisation works.
How is MAIA priced?+
MAIA uses a usage-based pricing model. The cost scales with the amount of MAIA work your organisation uses, allowing you to start with a focused scope and expand as adoption grows.
Can MAIA use our own procedures and manuals?+
Yes. Approved company documentation can provide the operational knowledge MAIA uses when assisting office and vessel personnel.
Explore MAIA by workflow
Focused answers for ship-management teams evaluating operational AI.
Security & Data Protection
Operational data stays under customer control.
MAIA can work across authorised operational systems while keeping access, outbound processing and approvals controlled by the customer.
✓ Customer-controlled deployment options
✓ Auditable access and actions
✓ No advertising, marketing profiling or resale of customer operational or personal data
Explore Security & Data Protection
Start a conversation
Your fleet already generates the information.
MAIA turns it into action.
Tell us a little about your fleet and the workflows consuming the most office time. We'll show you where MAIA can make the biggest difference.
Prefer email?maia@aia-core.com