Built for real-estate development operations
Your AI Operations Team for Property Development
From lead to handover — and beyond.
DAIA coordinates the repetitive operational work behind residential and mixed-use development — while sales, construction, customer care and management stay in control.
From new enquiries and reservation documents to tenant changes, handovers, warranty defects, contractor follow-ups and investment documentation, DAIA turns fragmented communication into structured action.
Real Estate DevelopmentCustomer ServiceConstructionControlled AI
AIA CORE / SECTOR AGENTPRIVATE ACCESS
D
REAL ESTATE DEVELOPMENT
DAIA
Development AI Agent
LEADSSALESCONSTRUCTIONHANDOVERWARRANTY
The opportunity
Developers should deliver projects. Not chase information between departments.
A residential developer coordinates buyers, sales teams, site offices, designers, contractors, legal documents, handovers and warranty service. DAIA helps keep the administrative work between those teams moving.
Operational departments
One agent across the developer lifecycle
with workflows for each team.
DAIA can be configured around the departments, systems, project stages and approval rules already used by the developer.
Sales & CRM
Classify enquiries, follow leads, check unit availability, prepare follow-ups and coordinate reservation or sales documentation.
Customer Care & Handover
Track buyer questions, tenant changes, finishing choices, appointment scheduling, handover documents and open customer actions.
Warranty & Defects
Register defect reports, identify the apartment and project, check warranty context, route the case and chase contractors to closure.
Construction & Contractors
Organise site correspondence, RFIs, contractor actions, deadlines, variation requests and project follow-ups across active developments.
Land & Project Preparation
Coordinate due-diligence inputs, planning documents, permits, utility matters, external advisers and investment-preparation actions.
Legal, Finance & Administration
Keep agreements, approvals, payment-related documentation, formal correspondence and cross-department actions visible and moving.
Example workflow
A defect email becomes a managed case — not another inbox thread.
DAIA can understand the customer's message, connect it to the correct apartment and project, retrieve the relevant context and prepare the next operational action.
NEW DEFECT REPORT
“There is moisture appearing next to the balcony door in apartment B-42. Please arrange an inspection.”
✓ Project & apartment✓ Handover date✓ Warranty context✓ Previous reports✓ Responsible contractor✓ Customer contact history
DAIA / PROPOSED ACTION
Case classified. Next steps prepared.
- Project
- Harbour Residence
- Unit
- B-42
- Category
- Window / moisture
- Next action
- Inspection + contractor notification
- Customer
- Status reply drafted
Review & approve →
Flexible by design
DAIA adapts to your development business — not the other way around.
Start with one high-friction workflow, such as customer defects or sales enquiries, connect the information required for that process and expand across departments as value is proven.
Usage-based pricing.Start with a focused workflow and scale DAIA as more projects, teams and processes are added.
Your projects
Configure DAIA around your developments, stages, apartments, contractors and responsibilities.
Your systems
Connect supported email, CRM, document repositories, project tools and operational data sources.
Your approvals
Decide which responses and actions are prepared for review and which routine steps may be automated.
Your rollout
Start with one team or project and expand across the development lifecycle over time.
AIA Core framework
Built around
real developer workflows.
DAIA is designed to sit across communication and operational systems rather than forcing sales, customer care and technical teams into one new tool.
✓Sales inboxes and CRM workflows
✓Customer-service and warranty correspondence
✓Project, contractor and site-office documentation
✓Handover, tenant-change and finishing workflows
✓Land, planning and investment-preparation records
✓Human approval for important external actions
Security & Data Protection
Customer data stays under customer control.
DAIA is designed around controlled access, auditable actions and deployment options that can keep core operational data inside a customer-controlled environment.
✓Customer-authorised systems, mailboxes and data sources.
✓Customer data is not used for advertising, marketing profiling, resale or disclosure to third parties for their own independent purposes.
✓Approved external providers are used only where required to deliver the authorised service.
DAIA interactive demo
See the workflow.
Then decide where it fits.
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