Built for logistics operations
Your AI Operations Team for Logistics
Controlled. Adaptable. Operational.
LAIA keeps shipments, documents, carriers and exceptions moving — while your operations team stays focused on decisions and customers.
From booking and customs paperwork to delay management, warehouse coordination, customer updates and supplier follow-up, LAIA turns logistics traffic into organised action.
Logistics & Supply ChainHuman ControlledUsage BasedPrivate Access
AIA CORE / SECTOR AGENTPRIVATE ACCESS
L
LOGISTICS & SUPPLY CHAIN
LAIA
Logistics AI Agent
UNDERSTANDCOORDINATEPREPAREEXECUTEFOLLOW UP
The opportunity
Logistics teams should move cargo. Not copy information between systems.
Every shipment creates messages, documents, status changes and exceptions across carriers, warehouses, customers and internal systems. LAIA helps coordinate the administrative workload around the movement.
Operational capabilities
One agent around the work
between your systems and people.
Freight forwarders, 3PLs, logistics providers, distribution teams and supply-chain operators.
Shipment coordination
Track bookings, milestones, ETAs, handovers and outstanding actions.
Exception management
Identify delays, missing documents and service failures that need attention.
Carrier communication
Prepare updates, requests, confirmations and follow-ups across providers.
Documentation
Organise transport, customs and delivery documentation around each shipment.
Warehouse workflows
Coordinate inbound, outbound, inventory exceptions and appointment windows.
Customer updates
Prepare accurate status summaries and proactive exception communication.
From information to action
LAIA understands what needs to happen next.
Instead of only summarising information, the agent can gather context, prepare a structured next step and place the decision in front of the right person.
NEW ITEM
“Shipment LX-204 has missed its connection and the customer delivery window is at risk.”
✓ Carrier status
✓ Alternative routing
✓ Warehouse slot
✓ Customs documents
✓ Customer SLA
✓ Cost approval
LAIA / PROPOSED ACTION
Context checked. Action prepared.
- Shipment
- LX-204
- Action
- Re-route via next available connection
- Customer
- Update prepared
- Status
- Ready for approval
Review & approve →
Flexible by design
LAIA adapts to your operation — not the other way around.
Start with one high-friction workflow, connect the systems and information needed for that process, and expand only when the agent proves value.
Usage-based pricing.Pay for the amount of agent work your organisation actually uses instead of being forced into the same fixed package as everyone else.
Your workflows
Configure the agent around your current processes, responsibilities and terminology.
Your systems
Connect supported email, documents, management tools and operational data sources.
Your approvals
Decide which actions need review and which may be automated.
Your scope
Start with one team, workflow, site or business unit and expand over time.
AIA Core framework
Built to work around
real organisations.
The same underlying architecture can be adapted to different operational environments without pretending every company works the same way.
✓Inbox and communication workflows
✓Existing management and operational systems
✓Company procedures, roles and approval rules
✓Documents, reports and structured operational data
✓Human approval for important actions
✓Progressive autonomy as confidence grows
Security & Data Protection
Customer data stays under customer control.
LAIA is designed around controlled access, auditable actions and deployment options that can keep core operational data inside a customer-controlled environment.
✓Customer-authorised systems, mailboxes and data sources.
✓Customer data is not used for advertising, marketing profiling, resale or disclosure to third parties for their own independent purposes.
✓Approved external providers are used only where required to deliver the authorised service.
LAIA interactive demo
See the workflow.
Then decide where it fits.
Private demo access requires an invitation. Enter the company name and access code provided by AIA Core Technologies.
Invitation access · Company name and access code required.