Built for property and facilities operations

Your AI Operations Team for Property
Controlled. Adaptable. Operational.

PAIA coordinates maintenance, contractors, compliance and occupier requests across property portfolios — while facilities teams stay in control.

From work orders and statutory inspections to supplier quotes, service contracts, tenant communication and portfolio reporting, PAIA turns property information into action.

Property & FacilitiesHuman ControlledUsage BasedPrivate Access
AIA CORE / SECTOR AGENTPRIVATE ACCESS
P
PROPERTY & FACILITIES

PAIA

Property AI Agent

ModeSupervised → Autonomous
DeploymentWorkflow specific
CommercialPay for usage
UNDERSTANDCOORDINATEPREPAREEXECUTEFOLLOW UP

Facilities teams should manage buildings. Not spend the day chasing updates.

Property operations span contractors, occupiers, service providers, compliance records and building systems. PAIA helps keep requests, responsibilities and evidence connected.

One agent around the work
between your systems and people.

Property managers, facilities-management companies, landlords and multi-site corporate estates.

01

Work orders

Triage requests, assign actions, track contractors and follow completion.

02

Compliance

Monitor inspection dates, certificates, corrective actions and evidence.

03

Contractor management

Coordinate access, attendance, quotations and service follow-up.

04

Occupier communication

Prepare updates for tenants, clients and site stakeholders.

05

Procurement

Support quote comparison, approvals and recurring service purchases.

06

Portfolio reporting

Summarise open actions, risks, spend and service performance.

PAIA understands what needs to happen next.

Instead of only summarising information, the agent can gather context, prepare a structured next step and place the decision in front of the right person.

INCOMING OPERATIONAL REQUEST01
NEW ITEM
“The annual fire-alarm inspection identified three corrective actions across Building C.”
✓ Inspection report ✓ Contractor scope ✓ Asset history ✓ Access requirements ✓ Budget code ✓ Completion deadline
PAIA / PROPOSED ACTION

Context checked. Action prepared.

Site
Building C
Actions
3 corrective items
Contractor
Scope request prepared
Status
Awaiting approval
Review & approve →

PAIA adapts to your operation — not the other way around.

Start with one high-friction workflow, connect the systems and information needed for that process, and expand only when the agent proves value.

Usage-based pricing.Pay for the amount of agent work your organisation actually uses instead of being forced into the same fixed package as everyone else.
01

Your workflows

Configure the agent around your current processes, responsibilities and terminology.

02

Your systems

Connect supported email, documents, management tools and operational data sources.

03

Your approvals

Decide which actions need review and which may be automated.

04

Your scope

Start with one team, workflow, site or business unit and expand over time.

Built to work around
real organisations.

The same underlying architecture can be adapted to different operational environments without pretending every company works the same way.

✓Inbox and communication workflows
✓Existing management and operational systems
✓Company procedures, roles and approval rules
✓Documents, reports and structured operational data
✓Human approval for important actions
✓Progressive autonomy as confidence grows

Customer data stays under customer control.

PAIA is designed around controlled access, auditable actions and deployment options that can keep core operational data inside a customer-controlled environment.

✓Customer-authorised systems, mailboxes and data sources.
✓Customer data is not used for advertising, marketing profiling, resale or disclosure to third parties for their own independent purposes.
✓Approved external providers are used only where required to deliver the authorised service.
Explore Security & Data Protection →

See the workflow.
Then decide where it fits.

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